We are aware of the implications of our services associated with Quality, and therefore we are committed to ensuring continuous improvement and development, by adopting a systematic approach to Quality Management, aligned with the best practices of the sector.
Accordingly, the company’s Quality Policy establishes the following principles:
- Customer Satisfaction: Meet and ensure the expectations and needs of customers, by providing quality products and services, combined with financial solutions and competitive, innovative offerings.
- Commercial and Technical Support: Provide continuous and permanent support, in order to guarantee the efficiency of the services delivered and strengthen long-term business relationships.
- Operational Efficiency: Implement processes that optimize resources, reduce waste and promote the continuous improvement of the Organization.
- Monitoring and Continuous Improvement: Systematically evaluate results, ensuring monitoring, review, and pursuit of objectives.
- Responsible Supply Chain Management: Work with suppliers who comply with quality standards and good operational practices.
- Organizational Culture: Reinforce the company’s values, promoting communication, knowledge sharing and employee engagement to achieve the organization’s strategic objectives, always in a conscious, ethical, and responsible manner.
- Commitment to Sustainability: Integrate good practices that contribute to reducing environmental impact, such as optimizing resource consumption and proper waste management.
We therefore commit to complying with the requirements of NP EN ISO 9001:2015 at Digidelta and to continually improving the effectiveness of the Quality Management System, ensuring stakeholder expectations are met and the excellence of our services.
Management
January/2025