FAQ's Decal

We know our job in detail that is why we have an answer for everything.
What do you want to know?

DECAL® helps you to choose the most suitable product for your business area and the needs of your company. Get in touch with us by phone or through our form, selecting the appropriate departments.


Our consumables are suitable for the main large format printing technologies on the market (solvent, UV and latex), depending on the type of product and the materials used.

Blockout products ensure opacity as a way of blocking the composition of PVC, eliminating the concern with light transfer and ensuring stability in prints, especially compact ones. In the case of Greyback materials, its 100% opacity is attributed to the acrylic (pigmented) adhesive and eliminates the need to clean the surface between applications, reducing the associated costs.

The FR (Fire Rating) is applicable depending on the type of product. The consumables in our Wallcover range, suitable for interior design and decoration, are certified and have specific levels of fire resistance.

The “Think Green” commitment reflects our choice to produce ecological and sustainable solutions. The 100% PVC Free premium range films are among them and contribute to reducing the harmful effects of polyvinyl chloride (PVC) on human health and the environment.

The products we create and sell, based on water and UV, meet our “Think Green” commitment. DECAL® solutions include materials suitable for applications in the health and food sectors.

Yes, it is a legal and mandatory requirement. DECAL® products include technical data sheets, and the safety data sheets apply depending on the properties of the materials. Both are available for online consultation.

We are happy to answer any questions you may have by phone or using our contact form.


The Media Guides are available to all customers registered on our online store. Is this your case? So, request these exclusive contents through the form.

Media Guides

All the work developed at Digidelta is based on the requirements of management systems certified at the level of Quality (ISO 9001: 2015 standard) and RDI - Research, Development and Innovation (NP 4457: 2007). Know our Quality Policy and RDI.

Quality and RDI

DECAL® distributors have access to exclusive and advantageous conditions. Consult the information available online about the partner program, fill out the form and be part of our global network..

I want to be decal´s partner

Yes, we like to have partners with their own personality and the best way to give them visibility is through packaging and Media Guides created for each one. Our distributors can choose exclusive templates online.

You only need three quick steps to let us know your interest in becoming a DECAL® customer: click on “login” in the upper right corner, fill out the form and confirm. The next step is taken by us, when we get in touch with you.

Yes, we want DECAL® products to reach all over the world and our customers can choose more than one location.

The maximum quantities of orders from our customers are subject to the type of product desired and the availability of stock.

On working days, orders placed until 5pm are delivered in mainland Portugal until 6pm of the following day. The remaining delivery times vary according to the geographical destinations and the size of the loads, not exceeding 48 hours in the Iberian Peninsula. Ask for more information through our contact form.


The delivery time for larger volume orders, such as those delivered in containers, does not exceed 60 days.

DECAL® products are delivered to any location indicated by the customer at the time of ordering, with the possibility of the same customer having several addresses.

The calculation of the shipping cost for each order includes several factors, for example, the geographic location of the customer. If you have any questions during your purchase, please contact us.

Yes, our solutions are adapted to the needs of each customer and it is possible to place a special order. Ask for more information through our contact form.


The procedures adopted for the return of orders vary according to each case, since the reasons for it must be properly identified and analysed.

FAQs Decal

FAQs Decal